Experienced Service

Every development or interiors project we work on has a dedicated team assigned to it, supporting the project throughout design, quotation, delivery, installation and aftercare. Going the extra mile is how we work. We're able to meet high volume demands, on time, every time. We also retain the flexibility needed on complex projects that might require us to adapt to changing build schedules, or hold stock for you whilst site build issues are resolved.

Dedicated, liveried distribution fleet
Construction site-aware personnel carrying correct PPE, at all times

Our in house design team can work alongside you and your architects or interior designers to turn concepts and ideas into reality, however involved or cutting edge. We are able to provide information on all of the latest kitchen trends, along with a comprehensive design and presentation service using our CAD systems - along with detailed quotations with full price breakdown.

We have an experienced on-site project management team and our order processing, accounts and customer service activities are all carried out in the UK. Our highly professional team are able to source materials, plan, create, deliver and install your kitchens, on time and on budget.

Logistics & Installation

When it comes to contracts, we deliver every time. Our commitment to you, our customer, is fundamental and at the core of all our business activity. We pride ourselves on using quality products, combined with our delivery expertise and our super-efficient fitting teams. Each stage of fitting i.e. furniture, appliances and work surfaces are separately signed off with our internal quality sign off procedures and checklists.

  • Pre-order check measures carried out at all plots
  • Dedicated, liveried distribution fleet
  • Warehouse stockholding to avoid supply chain delays
  • Multi-plot deliveries scheduled to fit your build programme
  • Construction site-aware personnel carrying correct PPE, at all times
  • All fitting teams experienced and trained in contract fitting
  • 100% CSCS (Construction Skills Certification Scheme) carded workforce. All Project Managers will be experienced and have a minimum of a SSSTS qualification.
  • All plots inspected and protected after installation

Health & Safety

Health and safety is a concern across all of the UK's industries, but it's of particular importance within the construction industry. Buildings can present a great number of possible risks both in construction and operation. Ignorance of requirements is neither an excuse or reason for health and safety problems on-site: everyone in the construction industry needs to know and adhere to safe working practices.

Thorough risk assessment is the first step in recognising what the risks on each construction site might be - and in all cases, it is better to take responsibility for H&S than to be responsible for a life taken on site.

At bknc we have our own in-house H&S Manager, whose expertise guides and leads us through the regulations, so that we are able to deliver project satisfaction no matter the size of the project with our rigorous health and safety measures and practices.

Customer Care

Our post-fitting customer care service has its own dedicated team to resolve any potential issues with individual kitchen fitments.
Our remedial service is quick, efficient and effective with most customer responses giving us 5 stars after we have resolved their issue.

If you are a customer reading this we have some handy downloadable guides below.
Our 5 year guarantee on kitchen furniture is valid across all our products.
Appliances issues are dealt with by the respective manufacturers.
Operational guides and instructions for appliances are handed over upon completion of fitting.

Accreditations

The following official documents are available to view or download

Dedicated, liveried vans